With a stay at Hotel Xbalamque and Spa Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This spa hotel is 8.7 mi (14 km) from La Isla Shopping Mall and 2.5 mi (4 km) from Ultramar Ferry Puerto Juárez.. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the propertyOptional: Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.Pool access available from 8:00 AM to 8:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.Pets not allowedFront desk staff will greet guests on arrival. Guests driving to the property should contact this property in advance.. Professional property host/manager. Gap period enforced between guest stays - 24 hours. Property follows sanitization practices of Safe Travels (WTTC - Global). Property confirms they are implementing guest safety measures. Temperature checks are available to guests. Social distancing measures are in place. Staff temperature checks are conducted regularly. Property confirms they are implementing enhanced cleaning measures. Guests are provided with free hand sanitizer. Property is cleaned with disinfectant. Noise-free rooms not guaranteed. Staff wears personal protective equipment. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Masks are available to guests. Protective clothing is available to guests. Essential workers only - NO. No cribs (infant beds) available. No rollaway/extra beds available. Commonly-touched surfaces are cleaned with disinfectant. No elevatorsVisa, Debit cards, Cash, MastercardEnjoy a meal at La Adelita, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.The following facilities or services will be unavailable from September 12 2024 to September 30 2024 (dates subject to change): Swimming poolFeatured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 90 guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer. Las Palapas Park - 0.1 km / 0.1 mi Benito Juarez Municipal Building - 0.7 km / 0.4 mi Mercado Ki Huic - 0.7 km / 0.5 mi Mercado 23 - 0.8 km / 0.5 mi PlayCity Casino - 0.9 km / 0.6 mi Ceviche Square - 0.9 km / 0.6 mi Plaza 28 - 0.9 km / 0.6 mi Cancun Cultural House - 1.3 km / 0.8 mi Chopo Medical Laboratory - 1.6 km / 1 mi Séptimo Día Adventist Church - 1.6 km / 1 mi Beto Avila Baseball Stadium - 1.7 km / 1.1 mi Extreme Adventure - 1.8 km / 1.1 mi Plaza Las Americas - 2 km / 1.3 mi Puerto Cancun Golf Course - 2.2 km / 1.3 mi Andres Quintana Roo Stadium - 2.2 km / 1.4 mi The nearest major airport is Cancun Intl. Airport (CUN) - 18.2 km / 11.3 miNear Plaza 28Spa property