The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. To assist guests with their business and communication needs, the business centre offers a fax machine.This boutique hotel is located in Tulum, about 3 km from the beach.The outdoor pool complex is ideal for exercise and relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, golf and fishing are available. With windsurfing, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Leisure facilities include a kids' club, live music and a dance club. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124567Rooms are equipped with air conditioning and a fan. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, satellite television, a radio and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.Resort fee of US$18.00, per room, per night, not included in the rates.* This fee must be payable directly by the guest. ***Please note there is a mandatory resort fee of 18 USD per room, per night, payable directly to the hotel upon arrival.***