- Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. - Reservations are required for golf tee times. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. - The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. - Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.. 24 hours check-in: 24-hour check-in. Check-out hours: 12:00 PM. Minimum check-in age: 18. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. - Minimum Spring Break check-in age is 18 years old.. Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. - Pet deposit: USD 100 per stay - Pet fee: USD 100 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.. Distances are displayed to the nearest 0.1 mile and kilometer. El Camaleon Mayakoba Golf Course - 0.5 km / 0.3 mi Grand Coral Golf Riviera Maya - 3.2 km / 2 mi Tres Rios Ecopark - 4.3 km / 2.7 mi 28 de Julio Square - 6.1 km / 3.8 mi Guadalupe Church - 6.9 km / 4.3 mi Punta Esmeralda Beach - 6.9 km / 4.3 mi Playa 88 - 7.1 km / 4.4 mi Quinta Avenida - 7.5 km / 4.7 mi Plaza Las Americas - 7.8 km / 4.8 mi Mario Villanueva Stadium Madrid - 8.5 km / 5.3 mi Mamitas Beach Club - 8.6 km / 5.3 mi Playa del Carmen Main Beach - 8.8 km / 5.5 mi Maroma Beach - 9 km / 5.6 mi Nuestra Senora del Carmen Catholic Church - 9.2 km / 5.7 mi Central Square - 9.4 km / 5.8 mi The nearest major airport is Cancun, Quintana Roo (CUN-Cancun Intl.) - 47.4 km / 29.5 mi. This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Casa Mate, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar.