CheckIn:3.00 pm. Checkout:12.00 pmFacilities: The hotel has 550 rooms, including 260 single rooms and 140 double rooms, which are located on 42 storeys and are reachable by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine. #Facilities: The hotel has 550 rooms, including 260 single rooms and 140 double rooms, which are located on 42 storeys and are reachable by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine. **Pool closed from January 08 to 14, 2023 **Each room must have the name of the corresponding Holder, no blockades in the name of the same owner. Advisable one locator per room. If several rooms have been reserved on the same locator, in the case that modification and / or cancellation is requested on any of them, the conditions and / or advantages received with certain advance will be lost, re-pricing the reservation at the current price. Pets not allowed Check-in time starts at 3 PM Check-out time is noon Know Before You Go This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: MXN 260 per person (approximately) Self parking fee: MXN 55 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Make yourself at home in one of the 550 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: MXN 260 per person (approximately) Self parking fee: MXN 55 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Reservations with the Riu chain do not allow changes, only cancellations, to make any change you must cancel the reservation and make it again.